Job Vacancy in Malappuram

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Job Vacancy: Call Center Executive

Company: Nest Matrimony

Location: Malappuram, Kerala

Position: Call Center Executive

Job Type: Full-Time

Salary: Competitive and commensurate with experience

About Us:

Nest Matrimony is a leading customer service provider committed to delivering top-notch support and solutions to our clients. We are looking for enthusiastic and dedicated individuals to join our team as Call Center Executives in Malappuram.

Nest Matrimony

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally.
  • Address customer inquiries, resolve issues, and provide information about products and services.
  • Maintain a positive and empathetic attitude towards customers.
  • Ensure customer satisfaction by providing excellent service.
  • Update and maintain customer records in the database.
  • Collaborate with team members to achieve targets and improve overall performance.

Requirements:

  • High school diploma or equivalent; higher education is a plus.
  • Excellent communication skills in English and Malayalam.
  • Previous experience in a call center or customer service role is preferred.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to work in a fast-paced environment and handle stress effectively.
  • Proficiency in using computers and various software applications.
  • Flexibility to work in shifts, including weekends and holidays if required.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and career advancement.
  • Competitive salary and performance-based incentives.
  • Comprehensive training programs to enhance your skills.
  • Health and wellness benefits.
  • Employee engagement activities and recognition programs.

Nest Matrimony

How to Apply:

Interested candidates are invited to submit their resume and a cover letter explaining their suitability for the role to info@nestmatrimony.com with the subject line "Application for Call Center Executive - Malappuram."

Application Deadline:

Applications must be received by [31/12/2024].

Join Nest and be a part of a team that values excellence, innovation, and customer satisfaction. We look forward to hearing from you!

Nest is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Nest Matrimony - Register Now!

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